Implementation Specialist, GTM Accelerate
Core
Technical guide for users during their first 90 days, proactively unblocking deployments and ensuring operational readiness to scale.
Role type
Implementation Specialist (GTM Accelerate)
Builds
Stripe payment infrastructure integrations for businesses
Domain
Financial technology / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
API integration, RESTful APIs, code debugging, project management, technical workshops, dispute management workflows, reconciliation processes
Preferred skills
Financial systems (ERP, Accounting), online payments, e-commerce platforms, live technical training, Python, Ruby, Node.js
Technologies
Stripe Dashboard, Radar, RESTful APIs
Responsibilities
Manage a portfolio of user implementations to hit go-live dates, lead pre-built interactive workshops on API integration and fraud prevention, provide prescriptive guidance on API architecture, advise on dispute management and reconciliation processes, deliver outstanding customer service for onboarding, update knowledge of Stripe products, improve onboarding processes and documentation
Seniority
Mid-level, hands-on IC