Consumer Relations Representative
Core
Handle consumer inquiries and complaints for Monster Energy product lines via phone, email, and written communication.
Role type
Consumer Relations Representative
Builds
Consumer Relations database reports and trend analysis
Domain
Consumer goods / Beverage
Deliverable
dashboards & analysis
Required skills
Data entry, Microsoft Excel, internal coordination, report creation, trend identification
Responsibilities
Answer calls, emails, and written communications from consumers; Create and maintain reports in the Consumer Relations database; Process reports, analyze data, and identify/escalate trend data; Initiate internal investigations and gather information; Maintain relationships with internal departments (via careerplan.io/jobs/4409451009-consumer-relations-representative-at-monsterenergy)