Associate Product manager- Voice AI
Required skills
MS Excel (Pivot, Vlookup, Macros), L1 Support management, Dashboard creation, MIS reporting, Data analysis, Stakeholder coordination
Responsibilities
Manage L1 queries and ticket closure, Create and publish dashboards on system usage, Generate adoption data for digital tools, Liaise with Central MIS team, Monitor usage and achieve goals, Prepare presentations for Steercom
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