India - Hyderabad - Aiviq - Customer Services Analyst
Core
Provide day-to-day support and proactive data quality monitoring for investment manager customers using a cloud-based data and analytics platform.
Role type
Customer Services Analyst (Technical Support & Data Operations)
Builds
Enterprise-wide datasets for investment managers
Domain
FinTech / Asset Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, data analysis, Excel, file format handling (CSV, Excel), system troubleshooting, release testing support
Preferred skills
Asset Management industry experience, building data connectors
Technologies
SQL, Microsoft Office suite, Excel
Responsibilities
Troubleshoot system failures and investigate customer queries, Conduct regular checks on customer systems and address failures, Build and maintain data connectors for data sources, Support release testing on new features prior to customer releases
Seniority
Individual Contributor