Enterprise Application Support Specialist
Core
Primary support resource and subject matter expert for asset management, purchasing, and construction operations applications, anchored by Procore.
Role type
Enterprise Application Support Specialist (Business Analysis & Integration)
Builds
Reliable, well-adopted enterprise applications for asset management, purchasing, and construction operations
Domain
Construction technology, asset management, procurement, and enterprise ERP systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Procore administration, business analysis, process documentation, integration troubleshooting, data validation, change management, user training
Preferred skills
EAM/CMMS platforms, procure-to-pay workflows, API/middleware knowledge, Azure DevOps, Jira, ServiceNow, Power BI
Technologies
Procore, ERP, iPaaS, Azure DevOps, Jira, ServiceNow, Power BI, SharePoint, Microsoft 365
Responsibilities
Administer configuration, permissions, workflows, and templates; troubleshoot user, data, and workflow issues; translate business needs into functional requirements and user stories; support integrations between Procore and enterprise systems; train end users and promote governance standards; track support trends to prioritize roadmap improvements
Seniority
Mid-Senior, hands-on IC
