Product & Process Manager
Core
Optimizing collection processes and ensuring compliance for mid-market and corporate clients within the financial services sector.
Role type
Process Manager (Collections & Compliance)
Builds
Streamlined collection workflows and compliant documentation practices for mid-market/corporate lending.
Domain
Financial Services / Collections / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Analytical thinking, Process orientation, Technical proficiency in MIS and fraud systems, Ability to understand complexity of deal
Preferred skills
Integrity, Effective communication, Networking, Flexibility for travel and on-ground work
Responsibilities
Conduct thorough analysis of current processes to identify bottlenecks or redundant steps; Review existing SOPs to ensure alignment with industry regulations and compliance standards; Evaluate technological tools to enhance business process efficiency; Review documentation practices for inconsistencies; Identify opportunities for improved cross-functional collaboration.
Seniority
Mid-level, hands-on operational role