Policy & Procedure (Analyst / Specialist Level)
Core
Develop, maintain, and update policy, procedure, and work instruction documents to ensure consistent performance, operational efficiency, and risk mitigation across business units.
Role type
Policy & Procedure Analyst / Specialist
Builds
Functional policies, procedures, and work instruction documents for internal use and regulatory compliance
Domain
Financial Technology (Fintech)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process mapping, technical/business writing, process assessment, version control, user interview facilitation, regulatory alignment
Preferred skills
Process improvement, risk mitigation strategy, corporate policy alignment
Technologies
Visio, Google Draw, Google Docs, MS Office
Responsibilities
Assist users with reviewing and updating documentation for new or changing business processes; Gather information through research, user interviews, and review of existing documentation; Perform regular assessments to identify gaps in policy implementation; Recommend process improvements for operational efficiency and risk mitigation; Maintain the policy and procedure management system with proper approval and versioning; Prepare distribution and socialization of policy updates
Seniority
Specialist, hands-on IC
