Sales Support Associate
Core
Provide high-touch client communications and operational support for sales representatives across auctions, fixed price marketplace, private sales, and vault storage services.
Role type
Sales Support Associate
Builds
Client experience and sales team efficiency for Fanatics Collect
Domain
Sports collectibles and trading cards
Deliverable
client delivery
Required skills
client communication, relationship management, data entry, record keeping, multi-tasking, attention to detail
Preferred skills
knowledge of trading cards/collectibles, sales background, customer service experience
Responsibilities
Support daily communications with clients, assist Sales Reps in managing buyer/seller relationships, respond to inquiries regarding submissions and transactions, coordinate with internal teams to resolve issues, maintain accurate asset records, perform account maintenance and data entry
Seniority
Individual Contributor, 1-3 years experience