Senior Business Analyst
Core
Lead business discovery and delivery for enterprise technology initiatives, translating business outcomes into prioritized Agile backlogs and Salesforce-enabled solutions.
Role type
Senior Business Analyst (Salesforce/Agile)
Builds
Salesforce-enabled solutions for Sales, Service, Field Service, and legal/contract functions
Domain
Enterprise Technology / Electrical Distribution
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Stakeholder discovery, Agile backlog management, Requirements documentation, Salesforce business analysis, Jira proficiency, User story writing, Process mapping, UAT coordination, Generative AI tool usage
Preferred skills
Salesforce domain (Sales/Service/Field Service), MuleSoft integration, AI/ML project experience, Technical documentation tools (Confluence/Lucidchart), Salesforce DevOps
Technologies
Salesforce, MuleSoft, Jira, Confluence, Lucidchart, Generative AI tools
Responsibilities
Lead stakeholder discovery and requirements acquisition; Guide stakeholders to decisions and recommended solutions; Structure and manage Agile work; Support testing and release readiness; Document processes and workflows; Develop user enablement materials; Manage and prioritize the backlog; Facilitate Agile delivery; Leverage AI tools for productivity; Collaborate cross-functionally; Continuously improve processes
Seniority
Senior, hands-on IC
