Associate Director, eCommerce Operations & eProcurement
Core
Lead business operations, strategy, and growth of eCommerce and eProcurement capabilities, scaling the eProcurement ecosystem and overseeing digital ordering operations.
Role type
Senior IC Associate Director (eCommerce Operations & eProcurement)
Builds
Scalable B2B digital purchasing experiences, procurement integrations, and digital commerce operations
Domain
Life Sciences / Genomics / B2B Digital Commerce
Required skills
eProcurement ecosystem leadership, B2B digital purchasing, customer onboarding, process optimization, team leadership, cross-functional partnership, operational performance management, automation, KPI establishment
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead strategy and expansion of eProcurement capabilities including integrations and marketplaces; Own customer onboarding and enablement for eProcurement; Drive continuous improvement and operational performance across digital channels; Lead broader eCommerce operations including production continuity and issue resolution; Establish scalable processes for customer support; Lead and develop the eCommerce Operations and Business Development teams; Partner cross-functionally to translate business needs into scalable solutions
Seniority
Senior, hands-on IC with management responsibilities
