Senior Sales Automation Engineer
Core
Building end-to-end automation systems for a fiber-broadband ISP to scale customer acquisition, installation scheduling, and post-sales concierge services.
Role type
Senior Sales Automation Engineer
Builds
Self-scheduling install automation, marketing attribution tools, AI concierge chatbot, and internal operational dashboards.
Domain
Fiber-broadband telecommunications and ISP operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Python, AWS, Twilio, HubSpot, Gaiia API, Snowflake, Terraform, CI/CD, SQL, React/JavaScript
Preferred skills
AI voice agent integration, marketing attribution modeling, customer journey orchestration
Technologies
AWS, Twilio, ElevenLabs, HubSpot, Gaiia, Snowflake, Terraform, Monday.com, Slack
Responsibilities
Build automated SMS/email flows for self-scheduling installs; implement UTM tracking and CAC dashboards; develop AI chatbot and analytics for concierge services; maintain AI voice agent and softphone infrastructure.
Seniority
Senior, hands-on IC