Digital Workplace Tech Lead
Core
Lead a distributed Workplace IT function across France and the US, owning operations and strategy for end-user IT to support approximately 380 users and devices.
Role type
Senior Workplace IT Tech Lead
Builds
Internal IT environment, modernized technology stack, and efficient support processes for global legal tech teams
Domain
Legal Tech / Enterprise IT Operations
Deliverable
infrastructure
Required skills
IT operations management, identity and access management, endpoint management, security stack administration, collaboration tools, vendor management, process improvement, AI-driven automation
Preferred skills
PowerShell, Microsoft Copilot, Power Automate, distributed team leadership
Technologies
Identity & access management, MDM, SSO, AV, VPN, firewall, collaboration tools, PowerShell, Copilot, Power Automate
Responsibilities
Coordinate and mentor Level 1 support, set priorities and improve support processes, oversee end-user support and escalation management, own onboarding/offboarding workflows, manage vendors and local partners, lead administration and evolution of the workplace stack, drive tooling and infrastructure projects end-to-end
Seniority
Senior, hands-on IC with strategic ownership