Forward Deployed Software Engineer
Core
Building production Voice AI agents for consumer lending and collections by translating customer requirements into robust logic and backend integrations.
Role type
Forward Deployed Software Engineer (Voice AI)
Builds
Production Voice AI agents, backend integrations, and A/B test frameworks
Domain
Consumer lending, collections, and regulated financial services
Deliverable
production ML models
Required skills
TypeScript, Python, API design and consumption, AI system orchestration, LLM evaluation, low-latency system design, real-time voice system tuning
Preferred skills
Voice agent design, turn-taking logic, dialog systems, financial services domain knowledge, compliance-heavy environment experience
Technologies
OpenAI, ElevenLabs, Deepgram
Responsibilities
Translate customer-specific requirements and compliance constraints into testable logic; Write tools and backend integrations for external systems (APIs, CRMs, payment platforms); Tune latency, responsiveness, and voice quality; Design A/B tests to optimize business outcomes and regulatory adherence
Seniority
Mid-level, hands-on IC