Sr. Tools & Automation Developer - Customer Support
Core
Design, develop, and deploy automated workflows to optimize customer success operations and improve efficiency.
Role type
Senior IC automation engineer (customer success)
Builds
Automated workflows and solutions for customer success processes
Domain
Customer Success / IT Operations (via careerplan.io/jobs/43-001-DD-84A-sr-tools-automation-developer-customer-support-at-vast-data)
Required skills
Python, Bash, Django, Ansible, Puppet, Salesforce, SQL, Grafana, Data Analysis
Preferred skills
Data visualization, Technical support, Documentation, Training
Technologies
Python, Bash, Django, Ansible, Puppet, Salesforce, Grafana, SQL
Responsibilities
Design and implement automated workflows; Identify process improvement opportunities; Provide technical support to customer success teams; Analyze customer data to drive automation strategies; Collaborate with cross-functional teams; Create and maintain automation documentation.
Seniority
Senior, hands-on IC