Process Automation Engineer, Provisioning & Onboarding
Core
Build and maintain automated workflows, scripts, and system integrations to automatically provision customer product access, manage entitlements, and revoke access when terms end.
Role type
Senior IC Process Automation Engineer (Provisioning & Onboarding)
Builds
Automated provisioning pipelines, entitlement management workflows, and customer onboarding/offboarding processes.
Domain
Cybersecurity / SaaS / Sales Operations
Required skills
Python, workflow automation tools (Workato, Make), Salesforce automation, provisioning/entitlement/licensing systems, project scoping, cross-functional collaboration
Preferred skills
IT or Cybersecurity industry experience, SaaS provisioning/onboarding experience, Salesforce platform expertise
Technologies
Python, Workato, Make, Salesforce
Responsibilities
Design and implement automated provisioning workflows connecting order management to product access; Partner with Product and GTM to prevent provisioning gaps before new rollouts; Monitor automated pipelines, handle exceptions, and ensure compliance controls; Document workflows and report automation coverage and time saved.
Seniority
Senior, hands-on IC
