Accounts Receivable Officer
Core
Full ownership of storage billing and collections process, ensuring customers stay on automatic payment and resolving overdue balances.
Role type
Accounts Receivable Officer
Builds
Cash flow visibility and reliable reporting for a storage and removals business
Domain
Logistics / Storage
Required skills
Accounts Receivable experience, Collections experience, Credit Control experience, Data accuracy, Invoice issuance, Payment reconciliation, Customer communication, Dispute resolution, Process improvement, Time management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Set up customers on automatic payment (direct debit or card), Monitor daily payment reports for failed or overdue payments, Contact customers via phone, email, and SMS to resolve outstanding balances, Issue invoices accurately and on time, Reconcile incoming payments, Manage overdue accounts and apply payment policies, Work with external debt recovery partners, Resolve billing queries and disputes, Prepare weekly overdue reports, Identify process gaps and recommend improvements
Seniority
Individual Contributor