Evening Front Desk
Core
Evening Resident Concierge responsible for front desk operations, community engagement, and resident support in a residential community.
Role type
Evening Front Desk / Resident Concierge
Builds
Residential community experience and brand loyalty
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Customer service, Event planning, Social media management, Package handling, Reservation management, Communication, Detail orientation, Physical lifting
Preferred skills
Hospitality experience, Retail experience, Travel experience, Hotel experience
Technologies
Computer programs, Apps
Responsibilities
Solve problems and provide timely assistance to residents and prospects, Plan and execute community events, Manage front desk logs, package rooms, club room reservations, and freight elevators, Generate awareness via social media, Encourage residents to write reviews, Maintain a sharp professional appearance
Seniority
Individual Contributor, Entry to Mid-level