Overnight Front Desk
Core
Overnight Front Desk Concierge responsible for resident relations, event planning, and front desk operations during 11pm-7am shifts.
Role type
Front Desk Concierge
Builds
Residential community experiences and community engagement events
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Hospitality experience, communication, software proficiency, detail orientation, customer service, physical lifting
Preferred skills
Social media engagement, review generation
Responsibilities
Schedule of Monday - Friday 11pm-7am, Solving problems and providing timely assistance to residents and prospects with care, Event planning - executing meaningful events and activities that engage residents and foster a sense of community, Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community, Generating awareness, interest and excitement via social media, Encouraging happy customers to share the love by writing reviews on social networking sites, Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators