Consumer Relations Representative - Temp
Core
Handle consumer inquiries and complaints for Monster Energy product lines via phone, email, and written communication.
Role type
Consumer Relations Representative (Temporary)
Builds
Consumer feedback reports and trend analysis for business partners
Domain
Consumer Goods / Energy Drinks
Deliverable
client delivery
Required skills
Data entry, Microsoft Office Suite (Excel), report creation, internal coordination, trend identification
Responsibilities
Answer calls, emails, and written communications from consumers; Create and maintain reports in the Consumer Relations database; Process reports, analyze data, and identify/escalate trend data; Initiate internal investigations and gather additional information; Maintain relationships with internal departments to provide solutions
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