Implementation Consultant
Core
Lead or support the implementation of enterprise software solutions for customers in the packaging, printing, and manufacturing industries.
Role type
Senior Implementation Consultant (ERP/Professional Services)
Builds
Amtech enterprise software solutions for manufacturing and supply chain operations
Domain
Manufacturing, Packaging, Printing, ERP
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ERP software implementation, requirements gathering, solution configuration, process documentation, user training, stakeholder management, project delivery, industry best practices
Preferred skills
Packaging/Printing industry experience, corrugated/folding carton industry knowledge, accounting principles for ERP, Spanish or French fluency
Technologies
Amtech solutions
Responsibilities
Execute customer implementation activities including requirements gathering, solution configuration, documentation, testing, and end-user training; Partner with customers to analyze business requirements and contribute to solution design; Deliver ERP and industry-specific knowledge transfer; Contribute to development of standardized training materials and implementation documentation; Assist with customer-facing presentations and proposals; Proactively identify delivery risks and escalate issues; Provide peer-level mentoring within the Implementation Services team
Seniority
Senior, hands-on IC
