Chargeback Analyst Intern
Core
Review customer accounts to compile evidence for bank disputes, analyze chargeback data trends to eliminate risk factors, and contribute to process improvements.
Role type
Operations intern (chargeback analysis)
Builds
Chargeback dispute evidence and process improvements
Domain
Fintech / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business knowledge, attention to detail, proficiency with Microsoft and Google Workspaces, critical thinking, problem-solving
Preferred skills
1-2 work terms of experience, passion for people and systems, ability to learn quickly
Responsibilities
Review customer accounts to compile compelling evidence for bank disputes; Analyze chargeback data trends to eliminate chargeback risk factors and drive product improvements; Identify and/or contribute to process improvements
Seniority
Intern
