Client & Research Success Manager
Core
Strategic advisor to enterprise clients helping them turn research into stronger messaging, creative, and marketing decisions.
Role type
Senior Client & Research Success Manager
Builds
Strategic pre-testing programs and client adoption of Swayable's AI data science platform
Domain
Consumer insights, brand strategy, and automated data science
Deliverable
client delivery
Required skills
client relationship management, strategic advisory, research design guidance, results interpretation, product feedback translation, sales partnership, adoption driving, renewal and expansion management
Preferred skills
Python, familiarity with research methods and statistics
Technologies
Swayable platform, Excel
Responsibilities
Own relationships with a portfolio of enterprise clients; Develop strategic pre-testing programs; Guide clients through research design, test execution, and results interpretation; Help clients identify new use cases and translate needs into product feedback; Partner with sales on pitches; Drive adoption and ongoing usage; Collaborate with sales on renewals and expansion
Seniority
Mid-level, hands-on IC