Collections Account Manager
Core
Manage billing processes and collect payments for large, complex workplace customers in the healthcare staffing industry.
Role type
Senior Account Manager (Collections)
Builds
Cash flow and revenue conversion for a healthcare staffing marketplace
Domain
Healthcare staffing / Financial services / Collections
Required skills
outbound calling, account management, invoice dispute resolution, payment collection, negotiation, financial acumen, stakeholder education, process improvement, cross-functional collaboration
Preferred skills
finance or accounting background
Technologies
CRM systems, billing platforms, communication tools
Responsibilities
Conduct high volumes of outbound calls to resolve past-due account balances, manage a portfolio of complex workplace accounts, resolve invoice disputes, negotiate payment terms, educate stakeholders on billing procedures, gather feedback to improve billing systems.
Seniority
Mid-Senior, hands-on IC