Forward Deployed Engineer
Core
Bridge between customers, sales, and engineering to customize an AI agent workforce for healthcare workflows.
Role type
Forward Deployed Engineer (Customer-facing IC)
Builds
Custom AI agent configurations, call flows, and strategy files for healthcare clients
Domain
Healthcare + AI Agents
Deliverable
production ML models
Required skills
TypeScript, Node.js, customer relationship management, product translation, prompt engineering, call flow design, internal tooling
Preferred skills
Healthcare domain knowledge, HIPAA compliance, voice AI, conversational AI, LLM applications, AWS, GraphQL, React, early-stage startup experience
Responsibilities
Own post-sale customer relationships, translate customer needs into product requirements, ship customer-specific code changes, drive product improvement based on feedback, support customer onboarding, build internal operational tooling