Work From Home Travel Care Representative
Core
Provide friendly assistance and coordinate travel details for clients before, during, and after their trips.
Role type
Travel Care Representative
Builds
Client support and itinerary management
Domain
Travel services
Deliverable
client delivery
Required skills
communication, customer service, organization, attention to detail, problem escalation
Preferred skills
travel interest, patience, adaptability to online tools
Responsibilities
Communicate with clients via email, phone, and messaging; review itineraries and confirm travel details; share destination and agency information; follow up with travelers prior to departure; handle and escalate client concerns.
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