Senior Sales Operations Analyst
Core
Design and drive global revenue operations programs to maximize net customer retention and deliver scalable revenue across direct, alliance, channel partner, and online sales channels.
Role type
Senior Sales Operations Leader / Manager
Builds
Global revenue operations processes, policies, and systems for direct, indirect, and online sales channels.
Domain
Technology / Open Source / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Revenue operations leadership, CRM platform expertise, data analytics, process improvement, territory/channel management, commission plan design, stakeholder management, commercial systems integration, data quality governance, pricing/packaging strategy
Preferred skills
Experience in technology subscription-based business, global remote team management, mentoring and coaching
Technologies
CRM, Revenue Operations platforms, Analytics tools, Commercial systems, Commissioning systems
Responsibilities
Deliver scalable revenue operations across direct, indirect, and online channels; Lead and develop a team of revenue operations analysts; Drive sales engagement, training, data enrichment, and commission processes; Instrument and improve policies and processes across the revenue spectrum; Deliver metrics and reporting on pipeline, velocity, and productivity; Use data to drive insights and implement actionable changes with executive management; Oversee sales technology and drive automation; Lead introduction of new products and pricing strategies; Drive data quality through order processing and reporting; Lead commercial review processes for sales opportunities; Own the commission plan and goal-setting process.
Seniority
Senior, hands-on IC with leadership responsibilities
