Team Lead - Family and Domestic Violence
Core
Lead a dedicated team delivering crisis accommodation and trauma-informed support for Aboriginal and Torres Strait Islander women escaping family and domestic violence.
Role type
Team Lead, crisis accommodation and family violence services
Builds
Crisis accommodation services, case management, and coordinated support for women and their families
Domain
Community services, family and domestic violence, Aboriginal and Torres Strait Islander support
Deliverable
physical/clinical work
Required skills
Leadership and team supervision, crisis accommodation management, trauma-informed practice, culturally safe practice, risk management, stakeholder engagement, case management
Preferred skills
Qualification in Community Services, Social Work, or Psychology, experience with alcohol and other drug services, knowledge of Aboriginal community-controlled services
Technologies
None
Responsibilities
Lead, coach, and support a high-performing team delivering crisis accommodation services; Provide day-to-day operational leadership to ensure safe, high-quality service delivery; Lead the delivery of services including crisis accommodation and case management; Manage service delivery, risk, incidents, and complex client situations; Build and maintain strong partnerships with Aboriginal communities and government agencies; Monitor service quality, outcomes, and compliance requirements
Seniority
Senior, hands-on IC