Job
Core
On-site owner of IT operations for the Limassol office, managing endpoint configuration, identity lifecycle, and local infrastructure.
Role type
IT Operations Engineer (On-site)
Builds
Local office IT environment, user access workflows, and operational documentation.
Domain
IT Operations / Systems Administration
Required skills
Enterprise MDM administration, Google Workspace administration, SSO/SAML configuration, Ticketing system management, Basic scripting (Bash/Python/PowerShell), Networking fundamentals
Preferred skills
SCIM provisioning, Cloud platform exposure, Biometric access control, Network infrastructure hardware, HRIS platforms, Compliance frameworks, IT certifications
Technologies
Kandji, Jamf Pro, Intune, Google Workspace, Jira Service Management, Freshservice, Zendesk, Confluence, AWS, BioStar 2, TP-Link Omada, Ubiquiti, Meraki, HiBob
Responsibilities
Resolve IT support tickets including Tier 2 escalations, Own end-to-end IT for the Limassol office, Execute onboarding and offboarding workflows, Configure and maintain macOS endpoints via MDM, Administer Google Workspace, Support identity lifecycle workflows, Maintain IT asset inventory, Build and maintain operational documentation, Support office infrastructure (AV, Wi-Fi, printers), Coordinate with vendors
Seniority
Mid-level (3-7 years experience)