Field Service Engineer
Core
Delivers scientific/technical expertise to drive sales and support new and existing customers by providing pre-sales technical support, wet-lab analysis, and on-site troubleshooting for Agilent products.
Role type
Field Service Engineer (Pre-sales & Application Support)
Builds
Agilent products, applications, and solutions
Domain
Life Sciences / Clinical Laboratory
Required skills
customer requirements analysis, sample analysis, feature-by-feature demonstrations, technical presentations, wet-lab operations, data analysis, product integration, troubleshooting, regulatory compliance
Preferred skills
none stated
Technologies
Agilent products
Responsibilities
Provide pre-sales technical and application support, conduct wet-lab and data analysis in clinical environments, integrate products into customer environments, perform remote and on-site troubleshooting, present at conferences and seminars, document post-sales support inquiries
Seniority
Mid-level, hands-on IC