Field Application Specialist Spain
Core
Provide 1st and 2nd level application support for molecular and gene testing product portfolio (PCR, Sanger sequencing, NGS) and device installation.
Role type
Field Application Specialist
Builds
Molecular and gene testing diagnostic tests and medical devices
Domain
Molecular diagnostics / Clinical laboratory
Deliverable
client delivery
Required skills
Sequencing expertise, device installation, on-site validation, product training, troubleshooting, complaint handling, post marketing surveillance, data analysis, bioinformatics tools, clinical/medical issue translation
Preferred skills
Experience in clinical laboratory setting, trainer experience, online training delivery, market intelligence gathering
Technologies
PCR, Sanger sequencing, NGS, bioinformatics tools
Responsibilities
Support affiliates and distributors with installation, demonstration, validation, training, and troubleshooting; Ensure efficient product updates, complaint handling, and post marketing surveillance; Develop and conduct product and application training; Contribute to customer relationship management and gather market intelligence; Provide feedback to Product Marketing, Scientific, Technical, R&D, and QM teams; Support organization of user group meetings, workshops, and exhibitions
Seniority
Mid-level, hands-on IC