Store Manager, Broadway
Core
Lead a retail store team to deliver exceptional customer experiences and drive high-performance operations for Optus telecommunications.
Role type
Store Manager
Builds
Retail store operations and customer service delivery
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Inspirational Leadership, Coaching & Development, Customer First Approach, Calm Under Pressure, Business & Operational Strength, Team Spirit & Adaptability
Responsibilities
Lead from the front to create a positive, high-performance culture; Coach, mentor and develop the team; Shape an energised, inclusive and customer first environment; Run smooth, efficient operations; Address raised customer concerns with calm professionalism; Drive team engagement by celebrating wins and setting goals.