Analyst IV – Enrollment Optimization
Core
Subject matter expert analyzing and improving enrollment performance, credit strategy, fraud mitigation, and bad debt optimization to balance customer growth against risk. (via careerplan.io/jobs/40016454-2-analyst-iv-enrollment-optimization-at-vst)
Role type
Senior IC business analyst (enrollment optimization)
Builds
Reporting tools, dashboards, and process improvements for retail energy enrollment
Domain
Energy retail operations + data analytics
Deliverable
dashboards & analysis
Required skills
Root-cause analysis, data integration, change management, stakeholder collaboration, process improvement, executive reporting, SQL, Python, SAS, HANA, Snowflake, Tableau, Power BI, Excel, PowerPoint
Preferred skills
Visual tracking dashboards, leading small teams, cross-functional project coordination
Technologies
SAP, Salesforce, HANA, Snowflake, Tableau, Power BI, SAS, SQL, Python
Responsibilities
Implement change management processes, monitor daily issues for compliance, conduct root-cause analysis of bad debt trends, prepare actionable analysis for executive audiences, integrate data from multiple systems, support system enhancement efforts, monitor enrollment dashboards and KPIs, evaluate customer enrollment performance, assess fraud tool effectiveness
Seniority
Senior, hands-on IC
