Systems Training Manager
Core
Design, implement, and manage training programs to ensure employees effectively use enterprise systems including ERP, HRIS, CRM, FMS, and BIM.
Role type
Systems Training Manager
Builds
Multi-modal training materials (guides, e-learning modules, videos, job aids) and training workshops for system adoption.
Domain
Construction / Residential Building / Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, adult learning principles, stakeholder consultation, system usage analysis, content creation, workshop facilitation, training strategy development
Preferred skills
Experience with D365, Businesscraft, Onsite Companion, blended educational delivery models
Technologies
D365, Businesscraft, Onsite Companion, ERP, HRIS, CRM, FMS, BIM
Responsibilities
Develop comprehensive systems training strategy aligned with business objectives; Engage with system vendors and SMEs to author training content; Collaborate with project teams during system implementation; Identify training needs through stakeholder consultation; Create multi-modal training materials; Facilitate in-person and virtual training workshops; Build systems training for new starter inductions; Report monthly on training completions and effectiveness
Seniority
Mid-level, hands-on IC
