Customer Service Representative
Core
Support customers by phone and email with orders, online account enquiries, deliveries, and returns for a fine wine distributor.
Role type
Inbound Customer Service Representative
Builds
Customer experience and order fulfillment for a premium wine portfolio
Domain
Retail / Hospitality / Wine Distribution
Deliverable
client delivery
Required skills
Phone and email communication, order processing, issue resolution, computer literacy, attention to detail
Preferred skills
Contact Centre experience, hospitality/wine/beverage/FMCG experience, passion for wine and hospitality