Operations Manager
Core
Lead operational delivery of community engagement, outreach, volunteer, and support services for vulnerable and disadvantaged people.
Role type
Operations Manager (Community Services)
Builds
Community programs, outreach services, volunteer teams, and partnerships with government/donors
Domain
Non-profit / Social Services / Community Development
Deliverable
client delivery
Required skills
Team leadership and coaching, budget management, program oversight, stakeholder partnership building, compliance management, volunteer management
Preferred skills
Tertiary qualifications in social work or community development, experience with multidisciplinary teams, computer literacy (MS Office, databases)
Technologies
MS Office, various databases
Responsibilities
Lead operational delivery of community engagement and outreach services; Inspire and develop high-performing volunteer teams; Oversee diverse community programs (meals, events, homelessness support); Build partnerships with community organizations and government agencies; Manage operational budgets and resources; Ensure compliance with legislative and safety requirements
Seniority
Mid-level Manager


