Village Receptionist
Core
First point of contact and administrative support for a retirement village community, managing reception, resident engagement, and operational tasks.
Role type
Administrative and operational support for a retirement village
Builds
A welcoming, connected, and fulfilling lifestyle for independent seniors
Domain
Senior living / Retirement services
Deliverable
dashboards & analysis
Required skills
Administration, customer service, Microsoft Office (Outlook, Word, Excel), written and verbal communication, organization, multitasking, attention to detail, problem-solving
Preferred skills
Finance systems experience (Microsoft Dynamics 365), First Aid and CPR certification, Australian Driver's Licence
Responsibilities
Manage reception and respond to phone, email and walk-in enquiries; Support the Village Manager with day-to-day administration and operational tasks; Maintain accurate records and assist with invoicing, purchase orders and data management; Create engaging resident communications, newsletters and village updates; Assist with planning and coordinating resident events, activities and celebrations; Coordinate contractor inductions and support workplace health and safety requirements