RCM Training Specialist
Core
Design, plan, and deliver training programs for clients and partners on Revenue Cycle Management applications and tools.
Role type
Training Specialist (Learning & Development)
Builds
Training materials, user guides, job aids, e-learning modules, and training sessions.
Domain
Healthcare Revenue Cycle Management (RCM) / SaaS
Deliverable
product features
Required skills
Curriculum design, training delivery (synchronous/asynchronous), content creation, data analysis for program improvement, LMS management, Microsoft Office Suite, authoring tools (Articulate Storyline, Camtasia), CRM usage (Salesforce).
Preferred skills
Healthcare EDI knowledge (ANSI X12, 835, 837, 270/271), HIPAA transaction code set knowledge, SaaS support experience.
Responsibilities
Develop and implement training programs; create training materials and update resources; deliver training sessions to clients; record and edit training content; upload content to LMS; provide feedback on learning progress; leverage metrics to improve programs.
Seniority
Mid-level, hands-on IC