Program Management (Lender Management) - Senior Manager- Lending EMI
Core
End-to-end management of Lending EMI programs and lender partnerships, focusing on onboarding, performance, SLAs, and relationship health.
Role type
Senior Manager, Program Management & Lender Management
Builds
Lending EMI programs and lender partnerships
Domain
Fintech / Digital Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program lifecycle management, lender onboarding, SLA negotiation, cross-functional coordination, data analysis (volume, approval rates, TAT), governance forum facilitation, process improvement, MIS reporting
Preferred skills
Experience in lending partnerships, UAT coordination, change management
Technologies
None explicitly stated
Responsibilities
Manage current and new lending partners; coordinate cross-functional delivery for program readiness; track lender-wise metrics and drive corrective actions; run governance forums and close action items; maintain program documentation and SOPs; support new program launches and go-live readiness; identify process gaps for continuous improvement; prepare leadership MIS on program and lender health.
Seniority
Senior Manager, hands-on IC