People Operations
Core
First People Operations hire to build HR processes, manage employee lifecycle, and support office operations for a scaling IT services company.
Role type
People Operations (HR & Office Support)
Builds
HR playbooks, onboarding/offboarding workflows, office support systems
Domain
IT Services / Human Resources / Office Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
end-to-end onboarding and offboarding management, PEO model familiarity, background check administration, I-9 and E-Verify compliance, ticketing system proficiency, Google Suite, AI tool utilization, process documentation, cross-functional partnership
Preferred skills
building HR processes from scratch, office management, event planning, fast learning of new platforms
Technologies
Google Suite, ticketing systems, PEO platforms
Responsibilities
Own end-to-end onboarding and offboarding processes, serve as first point of contact for HR topics, manage background checks and compliance workflows, evaluate HR/payroll platforms, create and maintain SOPs, support office operations and events
Seniority
Individual Contributor, early-stage startup
