Bistro Operations Lead - Strathfield Golf Club
Core
Lead service operations for Bistro 18 and the Halfway Kiosk at Strathfield Golf Club, ensuring high standards of guest experience and operational efficiency.
Role type
Senior Front-of-House Operations Lead
Builds
Dining service, kiosk operations, and event support for club members and guests
Domain
Hospitality / Golf Club
Deliverable
product features
Required skills
Supervisory leadership, hands-on floor management, team coaching, pre-service planning, guest relations, food safety compliance, alcohol service compliance, inventory management, POS operations
Preferred skills
Formal hospitality and coffee training, menu knowledge, upselling techniques
Technologies
POS systems
Responsibilities
Lead Bistro 18 service and maintain a strong presence on the floor, supervise and coach the front-of-house team, run pre-service briefings, oversee Halfway Kiosk operations, manage bookings and large groups, monitor service flow and guest feedback, handle stock and cash-up duties
Seniority
Senior, hands-on IC