Boutique Manager - PAC
Core
Lead a new luxury pearl boutique on the Gold Coast, delivering exceptional client experiences and driving commercial performance for Paspaley's founding team.
Role type
Boutique Manager (Luxury Retail)
Builds
Paspaley Pacific Fair Boutique (Gold Coast, opening Dec 2026)
Domain
Luxury Jewelry / Pearls
Deliverable
product features
Required skills
retail store leadership, team coaching and development, clienteling, sales strategy, VIP relationship management, operational excellence, inventory management, event planning
Preferred skills
experience with international clientele, luxury service training, problem-solving in dynamic environments
Responsibilities
Lead and inspire the boutique team to deliver exceptional service and commercial results; Create memorable client experiences that embody heritage and craftsmanship; Build lasting relationships with VIP, local, and international clientele; Drive boutique performance through leadership, clienteling, and sales initiatives; Coach and develop team members; Deliver exclusive client events and bespoke experiences; Maintain impeccable boutique presentation, operational excellence, and inventory integrity.
Seniority
Mid-Senior, hands-on IC