Rooms Controller
Core
Assign rooms based on guest requests, handle general enquiries, verify billing, and coordinate check-in procedures for arriving groups.
Role type
Front office supervisor / Rooms Controller
Builds
Guest check-in/check-out processes and room assignments
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
OPERA property management system, supervisory experience, cash handling, credit card processing, reservation management, group coordination
Preferred skills
Self-motivation, problem-solving, fast-paced environment adaptability
Responsibilities
Assign rooms according to guest preferences, handle general enquiries, verify and adjust guest billing, confirm reservations and cancellations, organize check-in procedures for arriving groups
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