Founder S Office Intern Customer Experience Focus
Core
Onboard and manage early pilot users for an AI-powered cooking companion, designing usage journeys and synthesizing feedback to shape user experience.
Role type
Founder's Office Intern (Customer Experience)
Builds
Early access and pre-order programs for a smart cooktop AI companion
Domain
Consumer hardware / AI / Cooking technology
Deliverable
product features
Required skills
User onboarding, journey design, feedback synthesis, data tracking, cross-functional coordination
Preferred skills
Pilot program management, GTM experimentation, process structuring
Responsibilities
Onboard and manage early pilot users; Design structured cooking sessions and usage journeys; Collect and synthesize detailed user feedback; Identify friction points and communicate insights to product team; Track user satisfaction and engagement; Coordinate testimonials and case studies; Support early access and pre-order programs; Assist in cross-functional coordination between product, design, and operations; Support special projects across GTM and early growth experiments; Help structure processes as the company scales; Work closely with founders on problem-solving and execution.
