Trainee Community Transport Operations Officer
Core
Trainee Operations Officer learning to schedule community transport services and manage fleet resources for aged care and NDIS clients.
Role type
Trainee operations officer (community transport)
Builds
Community transport schedules and fleet resource allocation
Domain
Social services / Community transport
Required skills
Scheduling, resource allocation, customer service, compliance adherence, problem resolution, documentation, team collaboration, Microsoft Office proficiency
Preferred skills
Diversity and inclusion awareness, organizational skills, IT proficiency
Responsibilities
Create and prepare schedules to optimise staff and fleet resources, undertake daily administration duties, address scheduling conflicts and staff absences, maintain accurate records of scheduling activities and client interactions, monitor client and staff feedback, identify improvements in rostering processes
Seniority
Trainee, learning on the job