Field Service Engineer
Core
On-site installation, maintenance, and repair of large-format printers, ensuring printing solutions run flawlessly for customers.
Role type
Field Service Technician (Hardware/Printer Repair)
Builds
Reliable printing solutions for business customers
Domain
Manufacturing / Printing Technology
Deliverable
physical/clinical work
Required skills
Mechanical troubleshooting, electrical troubleshooting, electronic troubleshooting, inkjet printing technology knowledge, color management, computer/networking skills, pneumatic systems knowledge
Preferred skills
HP experience, color calibration expertise, hardware/software integration
Technologies
Large-format printers, inkjet printing systems, network components
Responsibilities
Install and configure large-format printers (hardware, software, network), perform preventive maintenance and troubleshoot mechanical/electrical/software issues, educate customers on usage and best practices, execute installation and escalation plans, use monitoring tools to prevent issues, provide clear updates and resolve customer concerns
Seniority
Mid-Senior level (6–8 years experience)