Instructional Designer Manager
Core
Leads the design and delivery of high-quality, standardized product education content for global product adoption and customer success in audit and accounting software.
Role type
Manager, Instructional Design (Learning Experience Design)
Builds
Scalable, reusable learning content (self-paced courses, VILTs, webinars, knowledge base) for global users.
Domain
Fintech / Audit and Accounting Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> product features (learning content)
Required skills
Instructional design, team leadership, adult learning theory, curriculum design, e-learning authoring tools, SaaS product training, stakeholder management, content governance
Preferred skills
Accessibility standards (WCAG), regulated industry experience, accreditation/certification program experience
Technologies
Articulate Storyline, Articulate Rise, Camtasia
Responsibilities
Lead and develop a team of Instructional Designers; Define and maintain standardized course templates and development workflows; Partner with Product SMEs to convert technical expertise into learner-focused outcomes; Pilot and evaluate new learning tools and design approaches.
Seniority
Manager, hands-on leadership
