Corporate Concierge
Core
Facilitate an exceptional and engaging workplace experience for employees, internal/external clients, and visitors at a banking client's Melbourne site.
Role type
Corporate Concierge / Workplace Ambassador
Builds
Client-facing workspaces, internal events, and seamless event operations
Domain
Corporate facilities management / Hospitality
Deliverable
product features
Required skills
Hospitality or customer service experience, stakeholder relationship management, multi-tasking, verbal and written communication, C-suite engagement, Microsoft Office proficiency, time management, self-motivation, organization, attention to detail
Preferred skills
Sustainability focus, cost-saving decision-making
Technologies
Microsoft Office suite
Responsibilities
Banquet operations and AV setup, providing welcoming customer service experiences, representing the brand as a professional partner, maintaining safety cultures and reporting hazards, resetting meeting rooms and resolving equipment issues, managing locker and car park allocations, monitoring mailboxes, facilitating site tours, supporting client events and activations, following up on cleaning and maintenance work orders
Seniority
Individual Contributor, operational level
