AI Solutions Manager, West
Core
Partner with enterprise AI/ML teams to drive product adoption, shape use cases, and ensure customer success in leveraging AI for real-world impact.
Role type
Senior Solutions Manager (AI/ML)
Builds
Customer adoption of AI observability and evaluation platform
Domain
AI/ML, Observability, Enterprise Software
Deliverable
client delivery
Required skills
Customer lifecycle management, technical product demonstration, Python/SQL script understanding, executive stakeholder engagement, account planning, QBR execution, onboarding leadership, solution advocacy
Preferred skills
Industry depth (financial services, healthcare, retail, tech), advanced degree
Technologies
Python, SQL
Responsibilities
Own portfolio of enterprise accounts including account plans, usage monitoring, and renewals; Conduct discovery with customer AI/ML teams to propose tailored solutions; Collaborate with Forward Deployed AI Engineers for implementation and best practices; Run QBRs to demonstrate value and strengthen partnerships; Lead onboarding workshops and training; Convert pilots into org-wide deployments; Advocate for customer needs to product teams.
Seniority
Senior, hands-on IC
