Lending Operations Analyst
Core
Execute end-to-end loan lifecycle operations from application triage to settlement, ensuring decision-ready files and seamless customer journeys for client banks.
Role type
Lending Operations Analyst (IC)
Builds
Loan origination workflows and settlement processes for client banks
Domain
Banking / Fintech / Lending Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Loan processing, application triage, document validation, stakeholder management, SOP execution, live chat support, settlement coordination
Preferred skills
PEXA experience, Loan Origination Systems knowledge, legal settlement process familiarity
Technologies
AI-native banking platform, Loan Origination Systems, PEXA
Responsibilities
Review loan applications against SOPs to identify missing information; Validate customer data and documents for decision readiness; Liaise with brokers and customers to gather outstanding requirements; Manage the 'Last Mile' to settlement including fund booking; Coordinate post-settlement operations like variations and discharges; Provide real-time support via live chat and email; Identify process friction points for automation feedback
