Automotive Warranty Specialist & Quality specialist
Core
Warranty and quality specialist supporting dealers with warranty claims processing and ensuring compliance with OEM guidelines.
Role type
Warranty and Quality Specialist
Builds
Warranty claim resolutions and quality compliance reports for automotive OEMs
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
warranty administration, claims management, OEM guideline compliance, parts return process coordination, reporting and analysis
Preferred skills
automotive sector affinity, proactive problem-solving mindset
Responsibilities
Answering dealer questions on warranty processes, submitting and tracking warranty claims, coordinating pre-approval workflows, supporting parts return processes, conducting warranty audits and quality controls, preparing periodic reports and analyses
Seniority
Mid-level specialist